Effective Date: 5/12/25

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Welcome to Pax Counseling and Wellness ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website and telehealth services provided through paxcounselingandwellness.com (the "Site"). By using the Site, you agree to be bound by these Terms. Please read them carefully.

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1. Telehealth-Only Practice

Our practice provides mental health services exclusively via telehealth. This means that all therapy sessions are conducted remotely through secure, HIPAA-compliant video conferencing platforms. By using our services, you agree that:

• You reside in a state where your therapist is licensed to practice.

• You are located in that state at the time of each session.

It is your responsibility to notify your therapist if you are temporarily or permanently located outside that jurisdiction.

 

2. Informational Use Only

The content on this Site is for informational purposes only and is not intended as a substitute for professional psychological advice, diagnosis, or treatment. Accessing or using the Site does not establish a therapist-client relationship.

 

3. No Emergency Services

This website and our telehealth services are not intended for emergency situations.
If you are experiencing a mental health crisis or emergency, please:

• Call 911

• Go to your nearest emergency room

• Contact a crisis hotline such as 988 (Suicide & Crisis Lifeline in the U.S.)

 

4. User Responsibilities

By using this Site, you agree:

• To use the website in accordance with all applicable laws and regulations.

• Not to misuse or interfere with the functionality of the Site or services.

• Not to use the Site to transmit personal or confidential information outside of secure, designated portals (e.g., your client portal).

 

5. Intellectual Property

All content, logos, branding, and design elements on this Site are the intellectual property of Pax Counseling and Wellness, unless otherwise stated. Reuse or reproduction is prohibited without written permission.

 

6. Third-Party Services

We may link to or integrate third-party tools (e.g., SimplePractice, Calendly, Zoom). These are subject to their own privacy and security policies. We are not responsible for the content or practices of external services.

 

7. Privacy

We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect personal information submitted through this Site.
Note: Do not use website contact forms to submit Protected Health Information (PHI). Use the secure client portal for confidential communication.

 

8. Limitation of Liability

To the fullest extent permitted by law, Pax Counseling and Wellness is not liable for any indirect, incidental, or consequential damages resulting from your use of this Site or telehealth services, including service interruptions, technical issues, or third-party failures.

 

9. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site after any changes indicates your acceptance of those changes.

 

10. Governing Law

These Terms are governed by the laws of the State of Virginia, and you consent to the jurisdiction and venue of its courts for any disputes related to your use of this Site or our services.

 

11. Contact Us

For questions or concerns about these Terms and Conditions, contact:

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Sarah Rieke
Email: sarah@paxcounselingandwellness.com
Phone: (757) 296-2930
Website: www.paxounselingandwellness.com